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Basic Information
Product Vintage coin peace_N
Manufacturer Self-production
Price $39.13
수량 수량증가수량감소
Product Summary 코인크기(직경) 1.8cm , 실버 92.5% 제품으로 빈티지 코인에 새로운 그림을 넣어서 만든 투델로 제품입니다.
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Name Quantity Price
Vintage coin peace_N up down 39.13 (  )
Total(Quantity) : 0 (0 item)

실사이즈 기입요망


예를 들어 실제 손목둘레가 17.5cm 경우, 사이즈선택시 17cm 선택후 배송메세지란에 17.5cm 기입하여 주시면 사이즈에 맞게 제작하여 드립니다. 미기입으로 인한 사이즈 교환은 A/S 비용 발생합니다.



환불관련


제품수령후 영업일 기준으로 2일내에 메일 혹은 전화 혹은 사이트 게시판등을 이용하여 제품의 하자를 문의 하셔야 합니다. 하자문의후에 저희 사무실로 물건 수령 확인후 환불 조치 됩니다. (단, 단순변심에 의한 환불은 불가합니다. 오더메이드 제품의 특성상 환불은 안됩니다.

교환은 고객과 투델로간의 협의 후 에 이루어 지며 고객이 결제한 실결제금액으로 적립금 조치 해드립니다. 

(교환을 목적으로한 고의 훼손의 흔적이 있으는 제품은 교환 및 환불 불가입니다. )

투델로 사무실로 오배송이나 교환을 원하는 제품을 보내주시면 감사하겠습니다.(사이트 하단에 주소지로 보내주시면됩니다)


배송관련


오더메이드로 이루어지다 보니 제품의 특수성을 감안하여 영업일 기준으로 3~5일간의 제작기간이 걸립니다. 이점은 고려해주시면 감사드리겠습니다. (원석이 들어가는 제품은 1일의 영업일이 더 소요될수 있습니다)  



PAYMENT

[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted

SHIPPING

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : $20.00
  • Shipping Time : 3 - 7 days
  • - Shipping method: EMS
    - Shipping Area: Worldwide
    - Delivery time: 7-10 business days from payment (Same day shipping is not available)

    Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Shipping costs:

    1) EMS rates (automatically calculated)
    2) Shipping bound for the US, Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongol, Myanmar, Vietnam, Singapore, Cambodia, Thai, and the Philippines:
    Free shipping for orders over 200 USD
    10 USD flat rate for orders from 100 to 200 USD
    20 USD flat rate for orders under 100 USD
    Shipping bound for other destinations: EMS rates are automatically calculated and charged


    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

RETURNS & EXCHANGES

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.